This place should be shutdown for unreasonable practices. What are the age and educational requirements? Ci . The next day he offered to pick it up again but this time I was blatantly disrespected and I was extremely shocked. Inktel at home is a unique virtual work lifestyle for individuals who might have traditionally considered working in a customer contact or engagement center providing customer service, technical support or other support services such as chat or social media. Wou Voted for "2021 Best Place to Work in FL"* by the Sun Sentinel 2 years in a row! Amazing combination of agile thinking, high energy, passion, and persistence: resourcefulness, Communicate with customers in a proactive and professional manner, Strong desire to be helpful and take ownership to resolve customer situations. This is a virtual customer support job taking incoming calls, working from home using your own computer equipment that meets our technical requirements. REMOTE Luxury Brand Cust. Strong desire to be helpful and take ownership to resolve customer situationsTroubleshoot technical issues that are related to products not working as expectedProvided customer relationship management tool to research inquiries, document customer interactions, and issue replacementsReceive and respond to inbound customer inquiries via phone, email, and text while updating internal computer applications and systemsAnswer incoming customer inquiriesCollaborate with management teams to stay updated on new products, services, and policiesEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers in accordance with the company's customer service policiesMaintain required product knowledge to deliver best in class service, Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of proper grammarAbility to explain complex, step-by-step processes to customers over the phonePrior customer service/troubleshooting experience preferredAbility to multitask by reading, typing, and navigating through applications while speaking with customersMust be able to communicate effectively with customers, management, and co-workerExhibit a positive attitude and bring enthusiasm to work each and every dayProven record of great attendance and demonstrating skills as a team player. Employees also rated Inktel Direct 2.4 out of 5 for Company Culture, 2.0 for Rewards You Receive, 2.9 for Growth Opportunities and 3.0 for support you get. Our vision To be recognized by our employees, clients, community, and peers as the standard for service and performance excellence. For approximately nine months of the program trainees will rotate among three required departments. Inktel believes that the most important part of success with our clients is hiring the right teammates. This includes Phone, Text, Chat, Email, and Social Media support. Report this job. They changed our schedule almost twice after that. Eligibility for these projects is determined by performance and scheduling availability. Inktel will never: Ask you to transfer or wire money Ask you to pay for recruitment-related expenses Ask you to interview in Google Hangouts or other online public domains Send you an email from any address that doesn't have @Inktel.com in the domain name Send an unsolicited job offer - asking you for your driver's license, social security number or bank account information Ask you to order equipment from us Note: for certain at home or remote jobs you may be required to have your own computer or other at home equipment for use in your job. Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. We work towards collective success and achieve industry-wide recognition. What if I have questions when Im working? Suite 100 On this week's episode, President, Inktel Doral Pajama Day #inktel #addpassion #, Thanks @austinkreinz for taking the time to sit do, Congratulations to our February Inktel Employee of, Have been with Inktel for at least 1 year, Be in good standing for at least 6 months with no prior performance or attendance records, Grant Inktel permission to share the details of the Wish internally and on our social media platforms. Each Beauty Advisor will be an independent contractor, working from home using their own computer equipment that meets the technical requirements outlined below. Denna webbsida krver att JavaScript r aktiverat fr att fungera korrekt. What does the interview process look like? Dependable and consistent, history of good attendance, Naturally curious with an aptitude for learning and understanding quickly, Windows 10 Pro or 11 Pro (No Macs or Chromebooks), Information on how to upgrade to Windows 10 Professional can be found here: https://support.microsoft.com/en-us/help/12384/windows-10-upgrading-home-to-pro, Two (2) available USB 2.0 or greater ports, Minimum 15 Mpbs download / Minimum 5 Mpbs upload, Internet connection must not be shared with more than 3 devices in the same location, SEPHORA CSR Chat - REMOTE Contractor $18/hr- OH Only Start 4/7 #MSP in Inktel Contact Center Solutions. Ricky Arriola is the Founder and CEO of Inktel Holdings Corp, a company headquartered in Miami and with offices throughout the United States. Instructional Designer - Manufacturers Rd (Remote), Astec (Chat - Jerome Ave), Chattanooga, TN. Talent that is passionate, driven to succeed, inspired to perform and measured according to how their performance impacts your bottom line. You must be able to establish a designated work space, free from noise and distractions to handle incoming phone calls. The Podium is also a great way to meet other individuals in the organization that work out of different sites or business verticals. Hiring and training as well can be virtual with Inktel staff located across the country in various states. Inktel contact info: Phone number: (305) 523-1100 Website: www.inktel.com What does Inktel do? It leads to a happy workforce that genuinely cares about the work they are doing, industry-low turnover rates, and the very best talent in the industry. Miami, FL 33122. Information about company support and remote work due to COVID-19. Through our iCares initiative, we give life to our philosophy of corporate responsibility for community and employee well-being. As a result, you may be asked to work on weekends and holidays. All training is paid, mandatory, and is conducted both online and over the phone. With 330 rooms, including 11 suites and 36,000 square feet of meeting space, management of the hotel is expecting to be able . What are the minimum technical requirements to become a Home Service Partners at Inktel? Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. For those contracted, we provide training materials to prepare you to meet the more specific operational requirements of the client project you are assigned to once you are a Service Partner at Inktel. The most common ethnicity at Inktel is White (55%). *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The Podium is a great way to build and develop leadership skills. Suite 100 to let us know you're having trouble. message, please email Will I be required to complete any employment paperwork prior to starting work? Check out some frequently asked questions below, 8200 NW 33rd St. Ive had to reach out 3 times for payment information, and seem to be getting the run around. WISH is an Inktel initiative designed for our employees to submit wish requests on their behalf, other employees, or even others who are important in their lives. The Omni Tempe Hotel at Arizona State University will open on April 28. Some of our clients provide services and support to customers on weekends and holidays. On average, employees at Inktel stay with the company for 3.0 years. Caso continue recebendo esta mensagem, Miami, FL 33122. I never want to even speak with anyone from this company due to his behavior. Hiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Inktel culture lives and breathes through our customers, our partners, and our employees because Inktel is Where Talent Lives. A) Salary.com storing your resume for purposes of providing you with the job posting service. Job openings at Inktel Contact Center Solutions. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Through company activities, community events, guest speakers, wellness awareness campaigns, health fairs and much, much more . enva un correo electrnico a The Arizona Coyotes have touted their $2.1 billion project proposal in Tempe as an opportunity to "transform a landfill into a landmark," and a public . document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. Miami, FL Easy Apply 20d. para informarnos de que tienes problemas. Once contracted you will receive a set schedule for Training and a schedule for Production. scusiamo se questo pu causarti degli inconvenienti. We'll be sending you new jobs as they are posted. Onze Inktel, headquartered in Miami Lakes, Florida, and established in 1997, is a business process outsourcing company specializing in contact center solutions.. Inktel provides Contact Center Solutions to many Fortune 500 companies, federal/state/local government agencies, . BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We power our mission with Inktels Passion for People philosophy by only hiring candidates who strive to be their very best. Inktel. 6149 Chancellor Dr. Orlando, FL 32809, USA. We never require you to purchase anything from Inktel. Able to communicate effectively with customers, management, and peers. message, contactez-nous l'adresse Attendance for training and production requires 95% attendance. and we will do our best to investigate and shut down the perpetrator so that others do not suffer the same fate. Hll koll p roller du r intresserad av genom att skapa ett jobbmail. Any full-time employee thats been with us at least one year and in good standing can submit their request through the WISH platform on our website. Inktel is proud to be an Equal Opportunity Employer and Drug-Free Workplace. Note: Most subscribers have some, but not all, of the puzzles that correspond to the following set of solutions for their local newspaper. Aydanos a proteger Glassdoor verificando que eres una persona real. because you'll be termed within a few months. Inktel Orlando. All content is posted anonymously by employees working at Inktel. We take great pride in recognizing individual accomplishments. I do not recommend this place of employment. Miami, FL 33122. If you feel youve been deceived, we first recommend that you share this with your local law enforcement agency. How much time does it take to complete the training? Are you sure you wouldnt like a free professional resume evaluation? Does the company ask you to engage in a transaction on their behalf as a requirement for getting the job? This includes Phone, Text, Chat, Email, and Social Media support. Requisition Number: TRAIN001809. Its what makes us who we are. I EXPECT THAT WHEN YOU'RE SEEKING LIMITED-TIME WORK IN A CITY NEAR PHOENIX, YOU SHOULD GO TO A TEMPE AGENCY. Do I need to know how to use a PC to become a Home Service Partners at Inktel? They are a joke and I caution anyone who attempts to work there. Your Recruiter will be able to explain all of these documents to you in detail. Disculpa Si continas viendo este mensaje, No clear communication from leadership. Lets connect and find out how Inktel creates world-class interactions, 8200 NW 33rd St,Miami, FL 33122Suite #100. Then well take it from there! How many working hours per week are required? 33% of employees would recommend working at Inktel Direct with the overall rating of 2.7 out of 5. Do you need to pay to get the job, buy supplies, or invest in the company? Our success depends on the satisfaction of our customers, partners, andmost importantlyour employees. After 60 days of employment, you will qualify for a comprehensive benefits package which includes medical, dental, vision and personal time off. Inktel offers ongoing career development through the Inktel ACE Academy which is a comprehensive, 18-month training program composed of ten modules addressing the most critical skills needed for supervisors and managers. Takes accountability for all work activities and personal actions. No clear communication from leadership. Fill out an application and our Recruiting Team will reach out via phone call or email. A program designed to develop a firm career foundation for recent college graduates who demonstrate a profound desire to succeed and thrive on being challenged. excuses voor het ongemak. om ons te informeren over dit probleem. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. $55K-$70K Per Year (Employer est.) After these are completed, the LDP members are then placed in various elective tracks that will be chosen based on job performance, participants preferences, and Inktels business needs. Suite 100 All Home Service Partners at Inktel are assigned to a Trainer or Team Lead who will be available to answer questions and assist you throughout your shift via chat support. To use our website, you must agree with the Service - Start 4/24 - $15.75 plus Bonuses #MGC, Remote Luxury Fragrance Ambassador - Start 4/24! Inktel gives employees the option to work from home and connect to their clients and teams to be safe and comfortable. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder I have not been paid at all and have no way of contacting anyone in leadership, other than email. I tried contacting Inktel's HR team several times by phone and email to ask about very questionable actions happening at work and NO ONE ever responded. Authorized User agrees to be deducted a user fee for use of Support Companys platform (Usage Fee) of $9.98 on a weekly basis during the term this agreement. Demonstrate ability to deliver a high level of client service under high volume, Prior customer service/troubleshooting experience preferred, Able to quickly navigate through multiple systems simultaneously. We foster a true team mentality through team building events. By clicking Agree, I consent to our data usage policies as stated. We strongly believe we can make a difference in the lives of our team members. Inktel is Where Talent Lives! As a job seeker, what should I be on the lookout for in a job description? How satisfied are employees working at Inktel Direct? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. los inconvenientes que esto te pueda causar. para nos informar sobre o problema. Client projects will require a Windows-based PC, high-speed internet, the ability to hardwire into a home router, and a USB headset. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. for use of our website. Our work environment includes the follo Do you want to receive a free, professional resume evaluation from TopResume? Our Passion for People is more than just a tagline, its the philosophy that drives our competitive advantage and has minimized our turnover rates to industry lows. We build strong teams through caring and driven management, inspiring workspaces, and engaging internal initiatives. Between having your computer barged into and "whispered" to while doing chats, they also "coach" you everyday on the calls you do. 41 CFR 60-1.35(c), 8200 NW 33rd St. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. [Customer Support / Fully Remote] - Anywhere in U.S. / $15.66 per hour + bonuses / Medical, dental, vision / Equipment provided / PTO - As a Call Center Customer Service Rep you'll: Respond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns; Handle difficult customer calls in a . This is the Inktel company profile. Review fromNaria M. 1 star. Luckily I can not provide screenshots of the disrespect but I have it handy. Its also a great way to give and receive constructive feedback while overcoming public speaking fears while working with peers. Throughout the organization, Inktel is a company that strives to promote from within and foster career development based on individual strengths. Who ALL have since quit!! Probably not, but there's more to the story. Inktel is honored to be a part of the 50 Year SOCA, Team Inktel had a blast at yesterday's 2023 #Corpo, Congratulations to Myrye Loffredo, Inktel's March, New Podcast Episode Alert: "Customer Service, New Episode Out! Then, please do let us know. Yes, you will be required to sign an Independent Contractor Agreement, Statement of Work, Technical Requirements Attestation and complete a W9 Form. las molestias. Will I have time to do other things while Im at work? Web Developer - Creative Content Generator #DEX. Learn about flexibility and work from home benefits at Inktel Contact Center Solutions. enviando un correo electrnico a Holds themselves and others accountable for adhering to and promoting Inktels corporate culture and policies. Inkcredibles, no matter where they are, add passion the Inktel way even if their chatty coworker is their pet dog. Is resilient in the face of adversity and work towards a goal despite any setbacks. This includes Phone, Text, Chat, Email, and Social Media support. The supervisor I was assigned,****, offered to pick up the equipment from me because I had issues with transportation, which again, was extremely nice. Expert guides to food, music and nightlife, plus our best getaways when you need to escape the "dry heat". The modules cover leadership, time management, change management communication, legal compliance, among other areas. Navigates change in a positive way while taking on new responsibilities that have improved Inktel. Recognizes opportunities and takes action. Job Category: Training. It is through two internal programs, ACE Academy and Leadership Development Program, that this is accomplished. $45K Per Year (Employer est.) You need to ensure that you will focus on the customers at all times by working in a consistently quiet environment during your shift. Schedule: Full Time. There is comprehensive training, a wide network of support, a comprehensive knowledge base, Inktel University, a robust intuitive internal social media platform and much more. Inktel Contact Center Solutions Outsourcing and Offshoring Consulting Doral, Florida 21,931 followers A leading business process outsourcer specializing in creating personalized call center solutions. Specific hours vary by client project. You must treat this as a professional position and keep your office completely noise-free. and mental wellness at Inktel Contact Center Solutions. We build strong teams through caring and driven management, inspiring workspaces, and engaging internal initiatives. What roles at Inktel Contact Center Solutions can work from home during the COVID-19 outbreak? Is an active participant or organizer in both Inktel community events and outside organizations. We are sorry for the inconvenience. Youll be asked to provide your hours of availability during the application process, as well as to confirm your availability with one of our Recruiters during the selection process. It can be to fulfill a need, a goal, or contribute to a cause they feel strongly about. All rights reserved. Making the shopper feel special by appreciating and respecting them! Growth and Development ProgramA program offered to employees which offers course scheduled on various topics designed to train employees on important skills needed for their personal and professional growth and development such as Time Management, Communication, Emotional Intelligence, Conflict Management, Problem-solving, etc. Stay away from this horrid mess of a company! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. All roles for the most part; Answered by Brand Ambassador (Former Employee) - Remote - April . On average, the application process takes 10 minutes to complete. It was work from home so that was a big plus. AZ International Auto Show & New Car Buyer's Guide 2020 Model Year, Your California Privacy Rights/Privacy Policy. In-depth coverage of the Valleys real estate market find out whats getting built and what areas are seeing redevelopment. Jumbles:GURNEYCAVORTTRUDGE HINDERHOTTERMISHAP, Answer: To better understand addition, their teacher wanted them to GIVE IT SUM THOUGHT. 14% of Inktel employees are Black or African American. We will help get the answer! 67% of Inktel employees are women, while 33% are men. Inktel gives employees the option to work from home and connect to their clients and teams to be safe and comfortable. Si continas recibiendo este mensaje, infrmanos del problema Customer Reviews are not used in the calculation of BBB Rating. Inktels differentiation is in the caliber of talent we choose, the focus placed on selecting the very best talent, growing that talent, putting that talent in the best situation to succeed, and then recognizing and rewarding that talent properly. Customer service experience obtained in retail, hospitality or call center environment of a minimum of 1 year is essential. Working from home is a great way to be able to spend less time commuting and more time spending with family and hobbies.
